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FAQ

All you have to know about Zero Latency VR

How does virtual reality work at Zero Latency?

Check out our Frequently Asked Questions to discover how virtual reality works at Zero Latency and better prepare for your first game.

45-minute session, including 30 minutes of active play: $ 52.18+tx / player

Wed-Thu 5:00 pm - 10:00 pm

Fri 2:00 pm - midnight

Sat 10:00 am - midnight

Sun 10:00 am - 10:00 pm

Check out the available slots in real time and book your spot now.

Zero Latency video games have a limit of 8 players per game. If your group exceeds this limit, you can book multiple successive sessions.

We recommend that you dress comfortably and wear proper shoes: avoid high heels and winter boots. Avoid mascara as well as it may stain your virtual reality headset and blur your field of vision. A padlock locker will be provided for your belongings.

Glasses can damage your VR headset and therefore can not be worn during the game. If you do not have contact lenses, be aware that each of our virtual reality headsets offers the option of adjusting the focus by + 1 to -3.8 dioptres.

You must be 15 years of age or older to play a game. However, an exception is possible for children's parties or complete groups of 8 people, with the parents' consent.

In order to participate, you must be able to walk through the play area without any assistance. Individuals whose sight is reduced in one eye can also play.

Players who show up for their game while drunk will not be able to play. No refunds or credits will be offered under these circumstances.

For your safety, individuals with the following medical conditions will not be able to access the game:

  • Epilepsy and similar seizures.
  • Deafness or severe loss of hearing.
  • Broken leg or arm.
  • Individuals in wheelchairs.

Our VR experience is not recommended if any of these medical conditions apply to you:

  • Heart problems
  • Advanced pregnancy

Don’t panic: new sessions are published between 4 to 6 weeks in advance. New dates will soon be available!

Our equipment is specially designed to make you have the most immersive experience possible without causing the vertigo generally experienced by other virtual reality systems. Less than 2 out of 10,000 of Zero Latency players quit their game because of dizziness.

Our unique helmet, created by our partner, HP, automatically adjusts to your sight. Much more sophisticated than the Occulus Rift or Samsung Gear VR headsets sold to the general public, it gives you a flawless image and contributes to your augmented reality experience to give you the ultimate illusion.

No: all the necessary technical precautions are put in place to prevent this from happening. With the constant presence of your Game Master, you are safe as long as you follow the instructions.

Although the game itself is currently only available in English, your Game Master offers you the experience in both languages. You will not lose the sense of the game and will not be disoriented with his continued support.

Absolutely! Click here to purchase your Zero Latency Gift Card.

If you do not find an answer to your question in our FAQ, don’t hesitate, contact us!